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Care support worker

Support people who have difficulties with daily activities like dressing, shopping and housework.

Also known as: support worker, home carer, care worker, care assistant

About the job

What it's like

In this role, you would care for people who need support with daily activities like dressing, shopping and housework. This could include children, people with physical or learning disabilities, older people or families.

You’d talk to people about their needs with sensitivity and help them with tasks that will make their lives easier and happier. You might do this in people’s homes, in sheltered housing, at day centres or in places like nursing homes.  ​​​​​​​ Depending on where you work, you could: 

  • get to know the individuals you care for, their interests and their needs

  • help with daily personal care like washing, dressing, using the toilet and eating

  • complete general household tasks such as housework, laundry and shopping 

  • help people with their money, pay bills and write letters

  • plan fun activities to do

  • help people travel to and from a residential home — such as taking a young person to a local college

As well as helping the individual, you might also help other family members get used to new caring responsibilities. 

Working with other health and social care professionals, you would arrange tailored care and development plans for each person and work to health and safety guidelines.  ​​​​​​​Most positions in this role will pay an hourly wage, though some may be salaried. 

Hours

Your working hours will vary, depending on your job, and may include evenings, weekends or split shifts. Part-time hours are widely available.

Environment

If you work at a residential location, you may be expected to stay overnight on a rota basis. In some jobs, for example as a personal assistant, you might live in.

Travel

If you work in the community you may need to travel between clients' homes.

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