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Gas service technician

Safely install gas heating and hot water systems. Maintain and repair the pipes, appliances and meters.

Also known as: gas service engineer, gas maintenance engineer, gas installation engineer

About the job

What it's like

You would safely install and repair gas heating and hot water systems.You’d maintain and repair the pipes, appliances and meters.

You would work in people’s homes and in businesses like cafes and hotels.

You’d need to check systems carefully to make sure they work or find any problems. You’d follow technical layouts and diagrams.

You would:

  • Install appliances and systems

  • Carry out planned maintenance checks on systems and equipment

  • Test controls and safety devices to make sure that they are working properly

  • Find and repair gas leaks using computerised fault-finding equipment

  • Replace or repair faulty or old parts

  • Order new parts when necessary

  • Keep records of work you have carried out

  • Give customers advice about gas safety and energy efficiency

You’ll be dealing directly with customers in their own homes so you’ll be expected to be polite and friendly.

You would also give customers quotes for jobs and tell them how long they would take. You could also sell additional company services and occasionally deal with complaints.

It’s a responsible job so it’s important that you are aware of safe working practices, industry regulations and environmental guidelines.

Hours

Your working hours would usually be 8am to 5pm, Monday to Friday. You may have to work on a rota if your employer offers 24-hour emergency cover.

Environment

Most of your work would take place in customers? homes or premises. The job can be physically demanding and may involve working in small, cramped spaces or at heights.

Travel

You would travel to each job. You would usually need a driving licence to transport your equipment.

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Related industries

Many jobs can be done in lots of different industries. We've highlighted the ones we think are most important for this job.

  • Energy
  • Construction and built environment
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Top skills

Skills are things you're good at. Whether you know what yours are or not, everyone has them!

It's useful to learn which ones are important in a job so you know the areas you need to brush up on. It can also help you work out if you're suited to a career.

Top specialised skills

These are the top specialised skills that have been found in job vacancies across Scotland. From March 2024 to March 2025.

  • water heaters
  • upskilling
  • boilers
Source: Based on vacancy data from Lightcast

Meta skills

Here are some of the meta skills you'll need to do this job.

  • analysing
  • making decisions
  • taking initiative
  • developing a plan
  • problem solving
  • working with technology
  • verbal communication
  • cooperating
  • building relationships

Your skills are important

Our unique skillsets are what make us stand out from the crowd. Learn about each skill in depth and discover what employers look for in your applications and interviews.

Discover skills

Getting in

Explore each section to find more information about getting into this career.

Colleges and universities will list subjects you'll need for entry to a course. Some useful subjects include:

  • Engineering Science

  • Physics

  • Practical Electronics

  • Skills for Work: Energy

  • Skills for Work: Engineering Skills

You would do a Modern Apprenticeship leading to a relevant qualification such as a Scottish Vocational Qualification (SVQ level 2/3) in:

  • Gas Industry 

  • Domestic Natural Gas Installation and Maintenance

  • Gas Utilisation

  • Or Domestic Plumbing and Heating

Entry requirements for a Modern Apprenticeship vary but employers may ask for qualifications at SCQF level 4/5.

Qualifications that show understanding and experience of the industry such as Skills for Work Engineering Skills (SCQF level 5).

Gas Safe Registration once you are in a job.

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