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Insurance account manager

Promote insurance products to the advisers and agents who give people financial advice. Increase the sales of your company's insurance policies.

Also known as: relationship manager, insurance sales executive, broker consultant, affinity account manager

About the job

What it's like

You would promote your company’s insurance products to the advisers and agents who give people financial advice.

You would increase the sales of your company’s insurance policies, trying to meet your sales targets. You’d specialise in one particular area such as life assurance or corporate insurance.

When you persuade an agent - an insurance broker or an independent financial adviser - to sell your policies to their customers they would become one of your business accounts. You’d look after several business accounts at one time.

You would:

  • Build good working relationships with brokers and other agents

  • Promote new insurance products

  • Set up meetings to get new business accounts and lead the presentation - called a ‘pitch’

  • Work with your company’s insurance underwriters to adapt policies

  • Set up teams for handling claims and giving contact centre support for new policies

  • Develop marketing materials

  • Monitor sales performance by the agents

  • Give advice to agents on existing products

  • Make sure that the agents meet strict financial services industry rules

You’d need to be confident and persuasive, and enjoy making sales and negotiating.

Hours

You will typically work standard office hours Monday to Friday. There will also be times when you need to be flexible with your time as you may need to travel. You may also need to meet with existing and potential clients in the evenings.

Environment

You will normally be office-based, although it is also possible to work from home.

Travel

You may need to travel to meetings.

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Related industries

Many jobs can be done in lots of different industries. We've highlighted the ones we think are most important for this job.

  • Financial and professional services
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Top skills

Skills are things you're good at. Whether you know what yours are or not, everyone has them!

It's useful to learn which ones are important in a job so you know the areas you need to brush up on. It can also help you work out if you're suited to a career.

Top specialised skills

These are the top specialised skills that have been found in job vacancies across Scotland. From March 2024 to March 2025.

  • insurance sales
  • financial services
  • wealth management
  • underwriting
  • quality improvement
  • auditing
  • supplier relationship management
  • business insurance
  • asset-backed securities
  • stakeholder communications
Source: Based on vacancy data from Lightcast

Meta skills

Here are some of the meta skills you'll need to do this job.

  • negotiating
  • developing a plan
  • attention to detail
  • researching
  • working with numbers
  • written communication
  • verbal communication
  • building relationships

Your skills are important

Our unique skillsets are what make us stand out from the crowd. Learn about each skill in depth and discover what employers look for in your applications and interviews.

Discover skills

Getting in

Explore each section to find more information about getting into this career.

Colleges and universities will list subjects you'll need for entry to a course. Some useful subjects include:

  • Accounting

  • Business Management

  • Maths (Mathematics)

  • Skills for Work: Financial Services

  • Statistics

  • Foundation Apprenticeship: Financial Services

  • Applications of Mathematics

You can get a head start in this career by doing a Foundation Apprenticeship in S5 and S6.

You'll get an SCQF level 6 qualification which is the same level as a Higher. You'll also learn new skills and gain valuable experience in a work environment.

Discover what's on offer at your school on  Apprenticeships.scot.

You would need qualifications at SCQF levels 4 to 6 or relevant work-based qualifications such as Modern Apprenticeship in Providing Financial Services (SVQ level 2/3).

A relevant Higher National Certificate (SCQF level 7), Higher National Diploma (SCQF level 8), or a degree (SCQF level 9/10) is usually required to gain access to graduate training schemes.

You can apply for graduate training programmes with a degree in any subject but qualifications with a numerate, finance, business and/or legal focus may be particularly helpful. 

Once in the job, in order to sell financial products you must hold a Certificate or Diploma in Financial Planning awarded by the Chartered Insurance Institute (CII) or an equivalent.  

Some employers may require you to work towards Technical Modern Apprenticeship (SVQ Level 4) in insurance once in the job.

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