Quality control technician

You'd help set up and manage quality control systems, making sure products meet quality standards and are safe for customers to buy.

Your tasks might include:

• dealing with feedback and complaints from customers

• referring issues to managers when needed

• assessing suppliers

• checking and updating quality control policies

• training new staff

• writing reports for quality managers.

• working in a team under the supervision of a quality manager

You would also have specialised tasks depending on where you work.

For example, if you worked in food and drink production, you would:

• find and remove faults in the production process

• test microbiological, chemical and physical samples

• check labels

• check that methods are in line with legislation

If you work in manufacturing engineering, you would:

• monitor each stage of production

• use statistical analysis to make sure that machined parts are within tolerance limits

• run tests for defects, for example electric vehicle battery leak detection

You would need technical knowledge of your industry. You would also need good knowledge of quality control standards and legislation.

Green job  

In this job you could be doing work to help the environment. You could:   

• make sure products using energy are doing so efficiently 

• make production process more sustainable by reducing waste  

Find out more about green jobs. 

• The Chartered Quality Institute - Supports quality management professionals

• Chartered Management Institute - Chartered professional body for people working in management and leadership

• British Standards Institution - Information from company that helps other businesses apply standards