Retail jeweller
Promote and sell a range of jewellery to shop customers.
About the job
What it's like
You would promote and sell a range of jewellery to shop customers.
You could work in a store owned by a high street chain or a luxury brand, or in a small, independent shop.
You would:
Put together window and cabinet displays
Give customers advice
Build relationships with customers for repeat business
Take payments, and issue receipts and guarantees
Meet weekly and monthly sales targets
Use a computer to manage customer accounts and stock
You might also:
Gift wrap goods
Mend, adjust and clean jewellery
Value items for insurance or sale purposes
As an independent or craft jeweller, you may also design and make the items you sell.
Hours
You'll typically work 37 to 40 hours a week, including weekends, on a rota system. Opportunities for overtime and part-time work are common.
Environment
You'll be based in a shop and spend most of your day standing up. You?ll need to give a good first impression to customers, which includes being smart and possibly wearing a uniform.
Explore more information about this job
Here are some useful links to learn more about this career:
Like the sound of this career?
Browse courses in Scotland related to 'Retail jeweller'
Select qualification level(s)
Other careers that you might like
Antique dealer Bookseller Call centre operator Car salesperson Customer service adviser Estate agent Florist Retail buyer Retail manager Sales assistant Sales manager Sales representative Train conductor Train station staff Visual merchandiser Wine merchant Online seller Sales supervisor
Related industries
Many jobs can be done in lots of different industries. We've highlighted the ones we think are most important for this job.
Top skills
Skills are things you're good at. Whether you know what yours are or not, everyone has them!
It's useful to learn which ones are important in a job so you know the areas you need to brush up on. It can also help you work out if you're suited to a career.
Top specialised skills
These are the top specialised skills that have been found in job vacancies across Scotland. From March 2024 to March 2025.
- merchandising
- product knowledge
- merchandise exchanges
- merchandise returns
- loyalty programs
- customer data management
- upselling
- selling techniques
- employee relations
- cash handling
Meta skills
Here are some of the meta skills you'll need to do this job.
- recalling
- attention to detail
- respecting
- working with numbers
- verbal communication
- cooperating
- positive attitude
Your skills are important
Our unique skillsets are what make us stand out from the crowd. Learn about each skill in depth and discover what employers look for in your applications and interviews.
Getting in
Explore each section to find more information about getting into this career.
Colleges and universities will list subjects you'll need for entry to a course. Some useful subjects include:
Art and Design
Skills for Work: Retailing
There are no formal qualifications required to enter this role but most employers value a good general education including English and maths and some employers may ask for qualifications at SCQF levels 4 to 6.
You can enter some National Certificate or National Qualification courses (SCQF 5-6) with no formal qualifications but most courses ask for National 4/5 qualifications (SCQF level 4/5).
Qualifications and experience that show good customer service skills and levels of numeracy such as Skills for Work Retailing (SCQF level 5) or a National Certificate/National Qualification in Retail (SCQF 5-6) offer a good introduction to the sector.
Relevant work-based qualifications, such as a Scottish Vocational Qualification in Retail (SVQ level 2/3) or the Professional Jewellers' Diploma issued by the National Association of Goldsmiths, or be willing to work towards these qualifications once in a job.
Find the right course for you
Browse courses in Scotland related to 'Retail jeweller'
